1. Introduction
RacquetsUp Expo (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website:
https://racquetsupexpo.com/
2. Information We Collect
We may collect the following personal information through forms on our website:
Personal Data
- Full name
- Email address
- Phone number
- Company name
This information is collected when you:
- Subscribe to our newsletter
- Submit a contact form
- Express interest in the event
Automatically Collected Data
We may collect limited technical data such as:
- IP address
- Browser type
- Device information
- Pages visited
This data is collected through Google Analytics for statistical and performance purposes.
3. How We Use Your Information
We use your data to:
- Send event updates and announcements
- Respond to inquiries
- Manage communication with attendees, partners, and exhibitors
- Improve website performance and user experience
We do not sell or rent your personal data.
4. Forms and Communication
When you submit a form on our website:
- Your data is sent to our internal email (info@racquetsupexpo.com)
- Your data may be stored within our website database (WordPress)
We use this information solely for communication related to the RacquetsUp Expo.
5. Third-Party Services
Ticketing
Our website may redirect you to Eventbrite for ticket purchases.
We do not process payments or collect payment information directly.
All transactions are handled by Eventbrite under their own privacy policy.
Analytics
We use Google Analytics to understand how users interact with our website.
Google may collect anonymized data such as:
- Pages visited
- Time spent on the site
- Approximate geographic location
6. Cookies
Our website uses only essential cookies and analytics-related cookies, including:
- WordPress session cookies
- Elementor-related cookies
- Google Analytics cookies
These cookies are used for basic functionality and performance analysis.
You can disable cookies in your browser settings if preferred.
7. Data Storage & Hosting
Our website is hosted via Hostinger, with servers located in the United States.
Your data may be processed and stored outside your country of residence, including in the United States.
8. Data Retention
We retain your personal data only as long as necessary for:
- Communication regarding the event
- Administrative and operational purposes
- Legal obligations
You may request deletion of your data at any time.
9. Your Rights
Depending on your location (including Canada, the United States, and the European Union), you may have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Withdraw consent for communications
To exercise these rights, contact us at:
info@racquetsupexpo.com
10. Data Security
We implement reasonable security measures, including:
- HTTPS encryption
- Secure hosting infrastructure
However, no method of transmission over the Internet is completely secure.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
13. Contact
If you have any questions about this Privacy Policy, you can contact us at: